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Privacy Policy
This is the website of Virginia Stage Company
Our address is 108 E. Tazewell Street
We can be reached via email at marketing@vastage.org, or you can reach us by telephone at 757.627.6988.
For each visitor to our website, our web server automatically recognizes only the consumer's IP address, but not the email address (where possible).
Virginia Stage Company will not trade or sell your email address to any other business or organization.
If you do not want to receive emails from us in the future, please let us know by sending an email to marketing@vastage.org and provide us with the following: your name, Subscriber ID (if applicable) and your address.
If you supply us with your postal address online you may receive periodic mailings from us with information on new productions, discount offers or upcoming events. If you do not wish to receive such mailings please let us know by emailing marketing@vastage.org. You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by emailing marketing@vastage.org. Please provide us with your exact name and address in the email and we will be sure to remove your name from the list that we share with other organizations.
Persons who supply us with their telephone numbers online may receive telephone calls from us with information regarding new productions, discount offers or upcoming events. If you do not wish to receive such telephone calls please let us know by emailing marketing@vastage.org.
This website may contain links to other sites. Please be aware that Virginia Stage Company is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement policy applies solely to information collected by this website.
We and Our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Site pages and HTML-formatted e-mail messages to track Your use of Our Site in order to provide You with more useful information and a more personalized experience the next time You visit. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drives. Pixel Tags do not contain any PII and allow Us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when an e-mail has been opened.
We use third-party cookies. We and our advertising partners, including advertising networks, use information gathered through cookies and other similar technologies, as well as other information we or they may have, to help tailor the ads you see on our sites and to help make decisions about the ads you see on other sites. For example, if you visit the VA Stage website, you may later see a related ad from us on a web site you visit. To opt-out of targeted advertising from many other ad networks click here.
From time to time we may use customer information for new unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
We collect information volunteered by the consumer such as survey information and/or site registrations.
Upon request we can provide site visitors with access to a description of the information that we maintain about them. Consumers can access this information by writing to us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by emailing marketing@vastage.org.
With respect to security: when we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us or email marketing@vastage.org
Virginia Stage Company
Ticket Policy
VIRGINIA STAGE COMPANY (VSC) TICKET POLICIES
All ticket sales are final. Ticket exchanges are subject to availability and exchange fees. Any difference in ticket price as a result of any exchange is non-refundable. Group, discounted, and complimentary tickets are not exchangeable. No refunds or compensation for missed performances.
Group tickets can be purchased for a party of 10 or more. There are no refunds for group tickets. Group sales payments must be made in full by a single payment method at least 48 hours before the desired performance — we do not accept individual payments for group sales.
Latecomers are seated at the discretion of theatre management. Productions and performance dates and times are subject to change. VSC maintains a policy of not canceling performances due to inclement weather. Photography or recording of any kind during a production is strictly prohibited by law.
Ticket holder grants VSC (and its designers and agents) to utilize the holder’s image, likeness, actions, and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication, or reproduction made of, or at, the Event in any medium or content for any purpose, including commercial or promotional purposes, without further authorization or compensation.
Children under two years old, who can and will remain in laps for the full performance, are admitted without a ticket - however, we warn that our performances can be very loud and are often difficult for young children.
Just a quick reminder: vastage.org and tickets.vastage.org are the only authorized ticket outlets for official Virginia Stage Company tickets. About Third-Party Ticket Sales
Contact our Box Office at 757.627.1234 with any questions.